TSM Verdict
The Verdict
Best Italian Cafe & Pizzeria in Elks Plaza is a casual Italian-American spot in downtown Gatlinburg, known for its New York–style pizzas, signature garlic rolls, and classic pasta dishes. The restaurant draws both locals and visitors with its generous portions and longstanding reputation for comfort food favorites.
Worth it?
Yes, especially if you are near Gatlinburg.
Best order
Garlic Rolls, The Best Deluxe Pizza, New York–Style Cheese Pizza (Tomato Sauce & Cheese), Personal Calzone (Ricotta & Mozzarella Cheese)
Best time
Lunch or early dinner
Verify
Check current hours before driving.
Go For
- Garlic Rolls
- The Best Deluxe Pizza
- Chicken Parmigiana
- Personal Calzone (Ricotta & Mozzarella Cheese)
- Manicotti
Skip If
- You want extensive parking on-site
- You prefer upscale or formal dining
- You need a wide range of vegan or gluten-free options
Before You Go
Parking is limited in Elks Plaza; the restaurant recommends using the nearby public garage at 955 Parkway.
Decision Guide
Decision Guide
Is it worth visiting?
It's a great pick for anyone craving classic Italian-American comfort food, especially if you're already exploring Gatlinburg or Pigeon Forge. Fans of hearty pizzas, cheesy pasta, and signature garlic rolls will find plenty to enjoy.
Best first order?
Garlic Rolls, The Best Deluxe Pizza, Chicken Parmigiana, Personal Calzone (Ricotta & Mozzarella Cheese), Manicotti
Best time?
Early lunch shortly after opening on weekdays (Monday–Thursday) is typically less crowded.
Worth driving from Gatlinburg or Pigeon Forge?
Yes, it's a well-known destination for visitors already in Gatlinburg or Pigeon Forge, especially for its garlic rolls and pizzas, but it's not generally considered a restaurant to travel long distances for on its own.
Current concern?
Parking is limited at Elks Plaza; guests may need to use a nearby paid garage.
Planner Snapshot
At a Glance
Location
Gatlinburg, Tennessee
Cuisine
Italian restaurant
Price
$$
Best meal
Lunch or early dinner
Families
Good fit
Planning fit
Best as part of a Gatlinburg stop
Duration
1-2 hours for a meal
Price
$$ - $$$ (approximately $10-30 per entrée)
Best For
Pizza lovers • Families • Casual diners
Website
bestitalian.comMenu
View menuPro tip: Order ahead via Toast for pickup once reopened to skip lines.
About Best Italian Cafe & Pizzeria in Elks Plaza
Bad news first — Best Italian is closed for renovations until May 2026. They're doing a full 50th anniversary makeover with new kitchen equipment and dining space refresh, so if you're visiting before then, you're out of luck.
But honestly? It's worth waiting for. This place has been slinging New York-style pizza since 1976 from the back of Elks Plaza, and we're talking about the real deal here — huge slices with that perfect chewy crust that actually holds up under all the toppings. The garlic knots are what keep locals coming back. Order them fresh if you can swing it.
Their calzones are massive. Like, genuinely plan-for-leftovers massive. We usually split one and still have enough for breakfast the next day. The Bloody Marys hit different here too, though that might be because you're sitting by the river on their outdoor patio when the weather cooperates.
Parking's always been a nightmare in Elks Plaza, so use the garage at 955 Parkway instead — it's like a two-minute walk and way less stressful. This is the original location, not the one on the main Parkway, and regulars swear there's a difference in quality.
Once they reopen in May, get there early or late to avoid the dinner rush. The counter service setup means you're grabbing your own drinks and silverware, but nobody seems to mind when the pizza's this good.
Amenities & Features
- Thin-crust pizzas with crunchy bottoms and chewy centers, especially the Spicy Italian and Italian Flag varieties
- Outstanding antipasto salad and homemade marinara sauce that won't upset your stomach
- Generous portions that leave leftovers—even splitting dishes like lasagna leaves food to spare
- Garlic rolls that regulars call 'the bomb' and exceptional Chicken Florentine
Insider Tips for Best Italian Cafe & Pizzeria in Elks Plaza
Insider tips
Visitors most often point to New York-style Pizza, Garlic Knots, and Massive Calzones. Avoid visiting until after May 2026 due to renovations.
Parking can be a challenge; consider using the garage at 955 Parkway. This is the original location, preferred by repeat visitors for its authenticity.
Before you go
Plan around 1-2 hours for a meal unless you are only stopping in briefly. Current price guidance on this page is $$ - $$$ (approximately $10-30 per entrée).
A website is linked here for direct confirmation of current details.
From the reviews
Visitors frequently mention the generous portion sizes of the calzones.
The garlic knots are a standout item that locals rave about.
The outdoor seating by the river is often highlighted as a perfect dining experience when the weather is nice.
Menu Guide
What to Order at Best Italian Cafe & Pizzeria in Elks Plaza
Starter
Garlic Rolls
Soft, buttery rolls topped with garlic and cheese, served as an appetizer or alongside entrées; widely praised as the restaurant’s signature item.
Main
The Best Deluxe Pizza
New York–style thin-crust pizza topped with mozzarella, pepperoni, sausage, and assorted vegetables, available in multiple sizes.
Main
New York–Style Cheese Pizza (Tomato Sauce & Cheese)
Classic New York–style pizza with tomato sauce and mozzarella cheese, offered in several sizes with optional extra toppings.
Main
Personal Calzone (Ricotta & Mozzarella Cheese)
Folded pizza dough calzone stuffed with ricotta and mozzarella, with optional toppings and a choice of marinara or Alfredo sauce.
Main
Chicken Parmigiana
Breaded chicken breast sautéed, topped with marinara and mozzarella, and served over spaghetti pasta.
Starter
Calamari
Lightly breaded and fried squid rings served with marinara sauce for dipping.
Main
Manicotti
Baked pasta tubes stuffed with cheese and sauce, known for generous portions at this location.
Drink
Bloody Mary (house cocktail)
House Bloody Mary, marketed as a signature drink by the restaurant.
Best For
- Pizza lovers
- Families
- Casual diners
- Outdoor seating enthusiasts
- Locals seeking authentic Italian
Know Before You Go
- Avoid visiting until after May 2026 due to renovations.
- Parking can be a challenge; consider using the garage at 955 Parkway.
- This is the original location, preferred by repeat visitors for its authenticity.
- Plan to visit early or late to avoid peak dinner rush.
- Check the weather if you want to sit outdoors by the river.
What Visitors Say
Featured from 3,703 reviewsVisitors frequently mention the generous portion sizes of the calzones.
Opening Hours
Best Times to Visit Best Italian Cafe & Pizzeria in Elks Plaza
Check the restaurant's current seating policy before weekend evenings; popular spots can have waits.
Tags
Traveler Questions
Is it open now?
No, temporarily closed for 50th anniversary renovations; reopens May 2026.
Where is it located?
968 Parkway Suite 9, upper Gatlinburg Parkway in Elks Plaza.
What are the specialties?
New York-style pizza, garlic knots, large calzones, Bloody Marys.
Does it have outdoor seating?
Yes, riverfront when season and weather allow.
What are the hours of operation post-reopening?
Monday-Thursday 11am-9pm, Friday-Saturday 11am-10pm, Sunday 11am-9pm.
What parking options are available?
Limited at Elks Plaza; use nearby garage at 955 Parkway.
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