Duration
1-2 hours
Price
$25-100 per person
Best For
Families • Groups • First-Time Visitors
Pro Tip
Buy your play card online in advance for a significant discount, especially if you plan to spend a good amount of time there.
About Arcade City Gatlinburg
Arcade City Gatlinburg earns consistent praise for its exceptionally friendly staff—particularly employees like Bruna and Stasha, who go above and beyond to help kids get the prizes they want, even if they're a few tickets short. Visitors appreciate the clean facilities (including what some call the cleanest bathrooms in Gatlinburg) and well-maintained games. However, some guests express frustration with claw machine difficulty, promotional confusion, and concerns about prize authenticity, while others note it's a standard arcade experience with typical high prices.
Amenities & Features
Don't Miss
Play Card Savings
Purchase Play Cards online or in person and save money. Get a $30 card for $25, a $65 card for $50, or a $145 card for $100.
Latest Arcade Games
Enjoy a wide selection of the newest and most popular arcade games for all ages.
Awesome Prizes
Redeem your tickets for a variety of exciting prizes.
Friendly Staff
Experience exceptional customer service from helpful and friendly employees.
Clean Facilities
Enjoy a comfortable and hygienic environment with well-maintained facilities.
Know Before You Go
- Arcade City Gatlinburg uses Play Cards instead of traditional tickets.
- You can purchase Play Cards online for a discounted price.
Visitor Sentiment
Based on reviewsArcade City Gatlinburg receives consistently positive feedback from visitors. Located in Gatlinburg, it's a solid choice for the area.
Arcade City Gatlinburg Opening Hours
Best Times to Visit Arcade City Gatlinburg
Visit during weekday mornings for the calmest experience.
Frequently Asked Questions
What makes Arcade City Gatlinburg different from other arcades?
Arcade City Gatlinburg offers a unique family fun experience with the latest arcade games and awesome prizes. It's known for its exceptionally friendly staff and clean facilities. Plus, it's a green facility that uses Play Cards instead of tickets, automatically loading your winnings onto the card.
How do the Arcade City Play Cards work, and what do they cost?
Arcade City uses Play Cards to track your credits and tickets. You can purchase Play Cards in varying amounts: a $30 card for $25, a $65 card for $50, or a $145 card for $100. These cards can be purchased online or at the Gatlinburg location.
How much do the games cost to play?
The cost of games at Arcade City Gatlinburg ranges from $0.25 to $3 per play, depending on the specific game.
Is there parking available at the Gatlinburg location?
While specific parking details aren't provided, Arcade City Gatlinburg is located at 727 Parkway, a central location in Gatlinburg. Parking options in the area vary and may include paid lots or street parking.
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More great places in Gatlinburg
We use a weighted 10-point scoring system to evaluate the best places to visit and things to do in the Smokies.
Scoring is carefully evaluated based on reviews, social signals and expert assessments.
Arcade City Gatlinburg receives consistently positive feedback from visitors. Located in Gatlinburg, it's a solid choice for the area.
Last Updated Dec 27, 2025
727 Parkway Gatlinburg TN 37738
727 Parkway Gatlinburg TN 37738
Gatlinburg
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