Santa's Claus-et
Gatlinburg • Christmas store
Santa's Claus-et offers an impressive two-floor selection of Christmas merchandise, ornaments, and decor that delights holiday enthusiasts, with many visitors praising the variety and reasonable prices. However, the experience is severely marred by consistent complaints about staff rudeness—particularly from an older blonde woman described as 'Mrs. Claus'—who enforces store policies (no drinks, families must stay together) in an abrasive manner that has left multiple families, including those wi
Reviews
885
Amenities & Features
| Feature | The Christmas Place | Santa's Claus-et |
|---|---|---|
| Massive selection of Christmas decorations and ornaments covering everything holiday-related | ||
| Exceptional customer service with staff who solve problems and make shopping enjoyable | ||
| Immersive festive atmosphere with falling fake snow and kid-friendly activities | ||
| On-site sweet shop serving hot apple cider and hot chocolate | ||
| Two full floors packed with Christmas ornaments, decor, animated toys, and holiday gifts | ||
| Reasonable prices compared to other Gatlinburg tourist shops | ||
| Christmas light show outside and hot chocolate available | ||
| Hard-to-find vintage items like old-fashioned bubble Christmas lights |
Frequently Asked Questions
Is The Christmas Place or Santa's Claus-et better?
Based on our TSM Score, The Christmas Place ranks higher (9.2 vs 8.8). The Christmas Place has 6,042 reviews with a 4.6 rating, while Santa's Claus-et has 885 reviews with a 4.4 rating.
What are the main differences between The Christmas Place and Santa's Claus-et?
The Christmas Place is located in Pigeon Forge and categorized as Christmas store. Santa's Claus-et is in Gatlinburg and categorized as Christmas store. Check the amenities comparison above for a detailed feature-by-feature breakdown.
Where can I book The Christmas Place or Santa's Claus-et?
You can view detailed information and booking options for both properties on TheSmokyMountains.com. Visit each listing page for the latest availability, photos, and guest reviews.