The Christmas Place - Christmas store in Pigeon Forge, Tennessee
TSM PickChristmas store

The Christmas Place

Themed Christmas decorations & gifts, plus photos with Santa, seasonal candy & festive outfits.

Pigeon Forge2470 Parkway Pigeon Forge TN 37863
9.5
Exceptional

Duration

2 hours or more, especially for families exploring the ornament section.

Price

$15.98 for snowflake wall decor; $25 for pinecone sprays; prices vary for other items.

Best For

Families looking for holiday decorations • Christmas enthusiasts • Visitors seeking unique gifts

Pro tip: Use the Ter Lane exit for quick access and less congestion during peak times.

About The Christmas Place

The Christmas Place has been doing Christmas overload since 1985, and they're not kidding around — we're talking full holiday decorations 365 days a year. The decor actually rotates a few times yearly, so even if you've been before, there's usually something new tucked into different corners. They've got this immersive Whoville area inside that's honestly pretty cool, and the elevator landings have different themed displays on each floor.

What gets people is the sheer amount of stuff crammed into this place. You've got Department 56 collectibles, custom ornaments they'll personalize while you wait, and enough LED lights to power a small town. We've seen families spend two hours just in the ornament section trying to find the perfect one for their tree.

The crowds during Christmas season are absolutely nuts though. If you're going between November and December, prepare for elbow-to-elbow shopping and long lines at checkout. Spring and summer visits are way more chill, plus you'll catch the tail end of Winterfest lights on the Parkway through February if you time it right.

Oh and the Inn at Christmas Place next door has a heated outdoor pool with a water slide that actually works year-round. Parking can be a pain during peak times, but there's a side entrance off Ter Lane that locals use to skip some of the Parkway traffic.

Prices lean toward the expensive side — we saw 14-inch snowflake wall decor for $16 and pinecone sprays for $25. But honestly, where else are you going to find Christmas stuff in July when you realize you need to replace that ornament your cat destroyed?

Last checked: January 22, 2026 • Based on 6,042 reviews

Amenities & Features

  • Massive selection of Christmas decorations and ornaments covering everything holiday-related
  • Exceptional customer service with staff who solve problems and make shopping enjoyable
  • Immersive festive atmosphere with falling fake snow and kid-friendly activities
  • On-site sweet shop serving hot apple cider and hot chocolate

Insider Tips for The Christmas Place

Insider tips

Visitors most often point to Whoville Immersive Area, Custom Ornaments, and Year-Round Christmas Decor. Expect heavy crowds during weekends and the holiday season, especially from November to December.

Parking can be challenging during peak times; consider using the side entrance off Ter Lane. Weekdays or early mornings are the best times to visit for lighter crowds.

Before you go

Plan around 2 hours or more, especially for families exploring the ornament section unless you are only stopping in briefly. Current price guidance on this page is $15.98 for snowflake wall decor; $25 for pinecone sprays; prices vary for other items.

A website is linked here for direct confirmation of current details.

From the reviews

Visitors frequently mention the immersive Whoville area as a highlight of their experience.

A common observation is that the store is packed with a vast selection of Christmas items.

Crowds during the holiday season are a frequent complaint, but many agree the experience is worth it.

Highlights

Don't Miss

experience

Whoville Immersive Area

A unique themed section that captures the spirit of Dr. Seuss's Whoville, making it a must-see for visitors.

activity

Custom Ornaments

Personalized ornaments available while you wait, perfect for unique holiday gifts.

experience

Year-Round Christmas Decor

Constantly changing decorations ensure there's always something new to see, even in the off-season.

activity

Adjacent Inn with Pool

The Inn at Christmas Place features a heated outdoor pool with a water slide, operational year-round.

activity

Department 56 Collectibles

A wide selection of collectible items that are popular among Christmas enthusiasts.

Know Before You Go(7 tips)

  • Expect heavy crowds during weekends and the holiday season, especially from November to December.
  • Parking can be challenging during peak times; consider using the side entrance off Ter Lane.
  • Weekdays or early mornings are the best times to visit for lighter crowds.
  • Check elevator landings for new decor pieces during your visit.
  • Be prepared for potentially high prices on some items, but unique finds are common.

What Visitors Say

Featured from 6,042 reviews

Visitors frequently mention the immersive Whoville area as a highlight of their experience.

Opening Hours

Monday10 AM to 8 PM
Tuesday10 AM to 8 PM
Wednesday10 AM to 8 PM
Thursday10 AM to 8 PM
Friday10 AM to 9 PM
Saturday10 AM to 9 PM
Sunday9 AM to 7 PM

Best Times to Visit The Christmas Place

Visit during weekday mornings for the calmest experience.

01Buzzing
Weekend afternoons
02Relaxed
Weekday mornings

Tags

Popular

Frequently Asked Questions

Is it open year-round?

Yes, daily with constant Christmas theme; decor updates a few times yearly.

What's new in decor for 2026?

Rotated placements, new elevator decor (no Santas), lingering holiday extras into March; winter items like pinecone sprays and snowflake ornaments featured.

Does the Inn have a water slide?

Yes, heated outdoor pool with slide, operational in 2026.

Any Whoville area?

Yes, immersive Whoville display inside, highlighted as must-see.

Tied to Winterfest?

Nearby Parkway lights until Feb 2026; store enhances year-round experience.

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