Duration
1-3 hours (longer if you're serious about Christmas decorating or shopping for specific items)
Price
Free admission - pay only for merchandise (ornaments start around $5, high-end collectibles can be $100+)
Best For
Christmas decoration enthusiasts • Families with young children • Anyone wanting year-round holiday magic
Pro Tip
Visit on weekday mornings outside of November-December for the most relaxed browsing experience. The personalization stations move much faster when it's not crowded.
About The Christmas Place
The Incredible Christmas Place has been delighting visitors for years, maintaining its reputation as a massive Christmas wonderland that stays decorated year-round. From personalized ornaments to towering designer trees, this destination offers an impressive array of holiday merchandise.
As the South's largest Christmas store, the venue truly lives up to its billing. Multiple themed rooms showcase an extensive collection of collectibles, nativity sets, and lights in virtually every style imaginable.
Children particularly enjoy exploring the elaborate displays, especially during peak season when Santa makes regular appearances. The on-site personalization stations prove especially popular, allowing visitors to add names and dates to most ornaments while they wait.
Shoppers should be prepared for an overwhelming selection, and collectors will find some pieces carry premium price tags. Most visitors report staying much longer than originally planned.
The venue's greatest appeal may be its completely free admission. Guests can browse the extensive displays for hours without any cost, though leaving empty-handed proves challenging for most visitors.
Amenities & Features
Don't Miss
Personalization Stations
This is what sets them apart from regular Christmas stores. You can get names, dates, or special messages added to most ornaments right on-site. We always get our annual family ornament personalized here.
Designer Christmas Tree Displays
Room after room of fully decorated trees in every theme imaginable - rustic, elegant, whimsical, traditional. It's like walking through a Christmas decorator's dream portfolio.
Santa Visits
During peak season, Santa makes regular appearances for photos and visits. The schedule varies, but it's always free and the kids absolutely love it.
Collectibles Section
Serious collectors will spend hours here browsing Department 56 villages, Precious Moments, and other high-end Christmas collectibles. Prices reflect the quality, but the selection is incredible.
Year-Round Christmas Atmosphere
The Bavarian-style building, festive music, and Christmas scents create total holiday immersion no matter what month you visit. It's like stepping into a Christmas movie set.
Outdoor Lights and Decorations
Huge selection of outdoor Christmas lights, inflatables, and yard decorations. They have everything from simple string lights to elaborate animated displays.
Know Before You Go
- Free parking can fill up during peak season - arrive early on weekends
- Wear comfortable walking shoes - this place is huge with lots of ground to cover
- No admission fee required - it's a retail store, not a paid attraction
- Crowds are heaviest November through December, especially weekends
- Fully wheelchair accessible with wide aisles throughout
Visitor Sentiment
Based on reviewsThe Christmas Place receives consistently positive feedback from visitors. Located in Pigeon Forge, it's a solid choice for the area.
The Christmas Place Opening Hours
Best Times to Visit The Christmas Place
Visit during weekday mornings for the calmest experience.
Tags
Frequently Asked Questions
What are the hours for The Christmas Place?
They're open daily year-round, typically 9 AM to 10 PM during peak season. Hours vary by season, so we always recommend calling ahead or checking their website for current times.
How much does The Christmas Place cost?
Admission is completely free - it's a retail store, not a ticketed attraction. You only pay for what you buy, and prices range from affordable ornaments to high-end collectibles.
Do I need reservations for The Christmas Place?
No reservations needed. Just walk right in and start browsing. However, if you want to meet Santa during his visits, those times can get busy.
How long should I spend at The Christmas Place?
Plan for 1-2 hours minimum. Serious Christmas decorators easily spend 3+ hours, while casual browsers might be done in an hour.
Is The Christmas Place good for kids?
Absolutely! Kids love the elaborate displays and themed rooms. The wide aisles make it stroller-friendly, and Santa visits during peak season are always a hit.
Is there parking at The Christmas Place?
Yes, they have free on-site parking lots. It can get crowded during peak season (November-December), especially on weekends, so arrive early if possible.
Can you get ornaments personalized at The Christmas Place?
Yes! This is one of their signature services. Many ornaments can be personalized on-site with names, dates, or messages. Prices vary by item and inscription length.
Is The Christmas Place open in summer?
Yes, they're open year-round! It's fully Christmas-themed 365 days a year, which makes it unique. Summer visits are actually less crowded and more relaxed.
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We use a weighted 10-point scoring system to evaluate the best places to visit and things to do in the Smokies.
Scoring is carefully evaluated based on reviews, social signals and expert assessments.
The Christmas Place receives consistently positive feedback from visitors. Located in Pigeon Forge, it's a solid choice for the area.
Last Updated Dec 27, 2025
2470 Parkway Pigeon Forge TN 37863
2470 Parkway Pigeon Forge TN 37863
Pigeon Forge
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