Smoky Mountain Lakeside Resort and Marina

This lakeside property divides visitors sharply. Guests who come purely for the waterfront accommodations rave about the cute retro units with lake views, pontoon boat rentals, and the convenience of Cowboys restaurant on-site with live music. However, the resort has significant red flags around timeshare presentations (involving lengthy, high-pressure sales pitches) and billing disputes that multiple reviewers flag as potential scams. Staff member responsiveness varies dramatically—Alicia and Stephanie earn consistent praise, while service at the restaurant can be overwhelmed during peak times.